The fine print, banana-sized
Shipping, returns & policies
Everything in the shop — and every custom sticker, mug or tee from the builder — is printed on demand just for you by our print partner (Printful) and shipped worldwide. No warehouse, no waste, no surprises. Here's exactly how it works.
Shipping
- Production first: your item is made after you order — typically 2–5 business days before it ships.
- Delivery: usually 5–20 business days after production, depending on where you live. Tracking is emailed when it ships.
- Custom bananas (from the builder): shipping calculated at checkout.
- Shop products (the tee and the mug): shipping calculated at checkout.
- Prices include tax where applicable; any import duties outside those regions are the carrier's/customs' call, not ours.
Returns & refunds
- Wrong, damaged or misprinted? That's on us. Contact me within 30 days of delivery with your order number and a photo — you'll get a free replacement or a full refund.
- Lost in transit? If it never shows up, reach out within 30 days of the estimated delivery date and we'll sort it — replacement or refund.
- Changed your mind? Because every item is made to order (and custom bananas are personal to you), made-on-demand products are exempt from the standard 14-day withdrawal right for distance sales (EU Directive 2011/83/EU, art. 16c — goods made to your specification). But I'm one person, not a corporation: if something feels wrong, write to me and we'll figure it out.
- Sizing: check the size guide on each product page before ordering — size-swap returns aren't possible on made-to-order garments.
- Custom designs: I personally review every custom order before it prints. If a design can't be printed (rights or content issues), you get a full refund and nothing is made.
Privacy
- No accounts, no tracking walls. trymstene.com works without signing up for anything.
- Orders: checkout runs on Shopify — they process your payment and address (see the full privacy policy at checkout). Your name, shipping address, email and phone number go to Printful, only to print and ship your order.
- Analytics: Google Analytics and Cloudflare count visits, so I can see which bananas people like. Every sale is counted in Google Analytics too, with no name on it.
- Meta: only if you said yes to cookies, Meta's pixel runs on the shop's pages, and a sale is reported to Meta to measure the shop's ads: your email, phone number, name and address, each scrambled into a code, plus your IP address and browser. Said no? Then Meta hears nothing.
- Your save: your banana designs and pass live in your browser, with a copy on the server so they are not lost. The privacy page has all of it.
- Questions or deletion requests: contact me.
Terms & the banana
- The Dancing Banana is © Trym Stene, 1999–today. Personal use of the GIF is free and always will be; commercial use needs a license.
- Custom designs you make in the builder are for your personal products — you can't resell products with the banana on them without a license.
- Custom orders with hateful or unlawful text will be refused and refunded — the banana is for everyone.
- Sold by Trym Stene, Norway — the guy who made the banana. Fastest way to reach me: the contact form.